Enter your email address (M1 ID) that is registered with us
Forgot your M1 ID?
Forgot your M1 ID?
Let us help you recall back your M1 ID
(registered email address).
Key in full NRIC/FIN Number (e.g. S857xxxxA, G217xxxxN)
Enter one-time PIN
A one-time PIN has been sent to
Simply key in the 6-digit OTP below.
PIN expires in
00:00
Resend OTP
M1 ID not found
It appears that we do not have this M1 ID in our record. For
security reasons, we can’t sign you in for online purchase.
Please call our hotline at 1627 for assistance.
You have exceeded the maximum number of OTP requests
Please try again in 24 hours
Forgot your M1 ID?
Your M1 ID has been set to
.
If you are still unable to determine your M1
ID, you can
check FAQs
on how to reset it.
Log in successful!
Welcome back to M1!
Great deals and offers await you.
Personalised
offers just for you!
Show offers for
New Line
There was an error while loading your offers.
Click here to reload
$0* upfront with Bespoke Flexi
Terms and Conditions apply
Voucher details
Valid until:
Additional information
Premium Rate Services
FAQs
Frequently Asked Questions
What are Premium Rate Services?
Premium Rate Services (PRS) are value-added services provided over a public telecommunications network which consists of the provision of content/facility e.g. information, quizzes, games, 1900 charity donations etc. for which charges are over and above standard network charges, send with a short code to 1460XXXX.
What is Premium Rate Services (PRS) Barring Service?
When a customer subscribes to PRS Barring Service, customers will not be able to access to all PRS (pay per use or with monthly subscription) (i) billed through M1; and (ii) provided by M1. Thus, customers will not be charged for PRS. All existing PRS that the customer has previously subscribed to will be terminated and any applicable early termination charges for the termination of existing PRS subscriptions shall apply.
Who can sign-up for PRS Barring Service?
This service is available for both M1 Postpaid and Prepaid Mobile customers.
How do I sign-up for PRS Barring Service?
You can sign-up for the service via the following channels:
For Bespoke customers, can unsubscribe via M1+ App
Will I be charged for subscribing to PRS Barring Service?
Service is free for all first-time subscribers. For postpaid customers who unsubscribe to PRS Barring Service and thereafter re-subscribe to this Barring Service, a registration fee of $10.90 will apply. For prepaid customers, PRS Barring Service is free of charge for all first-time and re-subscribers of the PRS Barring Service.
I only want to un-subscribe myself from some of the Premium Rate Services that I have. Is it possible?
No, once you are subscribed to PRS Baring Service, you will not be able to access to all PRS (pay per use or with monthly subscription) (i) billed through M1; and (ii) provided by M1. Thus, customers will not be charged for PRS. All existing monthly subscription PRS that the customer has previously subscribed will be terminated.
I received an SMS alert indicating that I have already blocked any Premium Rate Services. What is this alert?
You received this alert as you have tried to sign-up, access or download any Premium Rate Services after you subscribed to PRS Barring Service. To unblock PRS Barring Service, login to Manage My Account or call 1627 for assistance for postpaid customers and dial #100*8*2# for prepaid customers.
How can I unsubscribe from PRS Barring Service?
You can unsubscribe for the service via the following channels:
