Overview
In Singapore, there are:
- 250 security agencies supplying security guards.
- 10 evolved into remote command center security sharing services.
- Concorde is the only security services provider that has transformed into mobile command center security services based on a cluster of buildings concept with dedicated on-site response.
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Industry Evolution | Industry Transformation | |
---|---|---|
Security Guard Services | Remote Command Center | Integrated Guarding Services Solution (ClusterTMÂ Mobile Command Center) |
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Manpower Usage | ||
---|---|---|
Manning 24 hours | Manning 24 hours | Manning during office hours – IGSS after office hours |
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Risk, Safety & Health | ||
---|---|---|
“Lone Worker” syndrome | Single point of failure | Multi-level accelerated protection and safeguards |
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Emergency Response | ||
---|---|---|
Need 2 to 3 officers | Uncertain with no on-site support and visualization | Immediate response with clear visualization and on-site support |
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Service Quality | ||
---|---|---|
Human lapses - Man is the weakest link | Virtual - Compromising security and safety | Dedicate On-Site Response |
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Economic Impact | ||
---|---|---|
Increasing high cost with no career value | Increasing high cost | Huge cost savings due to cluster model and Increase in human value |
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Facility Support | ||
---|---|---|
No | No | Yes – Reduce facility downtime |
Concorde - the only security services provider, having pre-approved PSG solution in the Go Business Singapore portal – under the category of Security: Surveillance & Analytics.
Relevant Industries: Education, Healthcare, Hospitality, Public Safety and National Security, Retail & Consumer Goods and Services