SERVICE
ANNOUNCEMENTS

Stay tuned for the latest updates on our services.

 

 

June 2024


Network Maintenance

Date:

29 June 2024 (Saturday)

Time:

00:00 hrs - 05:00 hrs

Disruption Interval:

30 minutes

Service Impact:

Intermittent service disruption of Wireless@SGx services during maintenance window.

Network Maintenance

Date:

22 June 2024 (Saturday)

Time:

00:00 hrs - 05:00 hrs

Disruption Interval:

30 minutes

Service Impact:

Intermittent service disruption of Wireless@SGx services during maintenance window.

Network Activity

Date :

19 June 2024 (Wednesday)

Time :

0200 hrs - 0500 hrs

Maintenance Duration:

3 hours

Service Impact:

Minimum Impact

Remarks: 

Users are advised to reboot their ONT/CPE/router if the service is not online after the maintenance window.

Network Maintenance

Date:

08 June 2024 (Saturday)

Time:

00:00 hrs - 05:00 hrs

Disruption Interval:

30 minutes

Service Impact:

Intermittent service disruption of Wireless@SGx services during maintenance window.

May 2024


Network Maintenance

Date:

25 May 2024 (Saturday)

Time:

00:00 hrs - 05:00 hrs

Disruption Interval:

30 minutes

Service Impact:

Intermittent service disruption of Wireless@SGx services during maintenance window.

Network Maintenance

Date:

18 May 2024 (Saturday) 

Time:

00:00 hrs - 05:00 hrs

Disruption Interval:

30 minutes

Service Impact:

Intermittent service disruption of Wireless@SGx services during maintenance window.

Network Maintenance

Date:

11 May 2024 (Saturday)

Time:

00:00 hrs - 05:00 hrs

Disruption Interval:

30 minutes

Service Impact:

Intermittent service disruption of Wireless@SGx services during maintenance window.

April 2024


Network Maintenance

Date:

6 April 2024 (Saturday)

Time:

00:00 hrs - 05:00 hrs

Disruption Interval:

30 minutes

Service Impact:

Intermittent service disruption of Wireless@SGx services during maintenance window.

Network Maintenance

Date:

20 April 2024 (Saturday)

Time:

00:00 hrs - 05:00 hrs

Disruption Interval:

30 minutes

Service Impact:

Intermittent service disruption of Wireless@SGx services during maintenance window.

Network Maintenance

Date:

27 April 2024 (Saturday)

Time:

00:00 hrs - 05:00 hrs

Disruption Interval:

30 minutes

Service Impact:

Intermittent service disruption of Wireless@SGx services during maintenance window.

Network Maintenance

Date:

21 April 2024 (Sunday)

Time:

00:01 hrs - 05:00 hrs

Disruption Interval:

4 hours

Service Impact:

Minimal service impact expected. 

Affected Areas: Jurong, Orchard, Tuas, Bukit Panjang, Ayer Rajah, Hougang

All services will be affected during the maintenance window. Users are advised to reboot their ONT/CPE/router/RG if the service is not online after the maintenance window.

March 2024


Network Maintenance

Date:

23 March 2024

Time:

00:00 hrs - 05:00 hrs

Disruption Interval:

30 minutes

Service Impact:

Intermittent service disruption of Wireless@SGx services during maintenance window.

Network Maintenance

Date:

16 March 2024

Time:

00:00 hrs to 05:00 hrs

Disruption Interval:

30 minutes

Service Impact:

Intermittent service disruption of Wireless@SGx services during maintenance window.

Network Maintenance

Date:

9 March 2024

Time:

00:00 hrs to 05:00 hrs

Disruption Interval:

30 minutes

Service Impact:

Intermittent service disruption of Wireless@SGx services during maintenance window.

February 2024


Network Maintenance

Date:

3 Feb 2024

Time:

00:00 hrs - 05:00 hrs

Disruption Interval:

30 minutes

Service Impact:

Intermittent service disruption of Wireless@SGx services during maintenance window.

Network Maintenance

Date:

17 Feb 2024

Time:

00:00 hrs to 05:00 hrs

Disruption Interval:

30 minutes

Service Impact:

Intermittent service disruption of Wireless@SGx services during maintenance window.

Network Maintenance

Date:

24 Feb 2024

Time:

00:00 hrs to 05:00 hrs

Disruption Interval:

30 minutes

Service Impact:

Intermittent service disruption of Wireless@SGx services during maintenance window.

January 2024


M1 M2M Network Maintenance

Date:

11 Jan 2024

Time:

02:00 hrs to 05:00 hrs

Affected Exchanges/Areas:

Islandwide

Remarks:

Software Upgrade

M1 M2M Network Maintenance

Date:

9 Jan 2024

Time:

02:00 hrs to 05:00 hrs

Affected Exchanges/Areas:

Islandwide

Remarks:

Software Upgrade

November 2023


M1 Urgent Network Maintenance Activity

Date:

23 Nov 2023

Time:

02:00 hrs to 05:00 hrs

Affected Exchanges/Areas:

East Exchange

Remarks:

No service impact expected.

August 2023


Maintenance Activity

Date:

26 August 2023

Time:

00:00hrs to 05:00hrs

Affected Exchanges/Areas:

Wireless@SGx Service

Remarks:

Intermittent disruption of Wireless@SGx service during the maintenance window.

Maintenance Activity

Date:

19 August 2023

Time:

00:00hrs to 05:00hrs

Affected Exchanges/Areas:

Wireless@SGx Service

Remarks:

Intermittent disruption of Wireless@SGx service during the maintenance window.

Maintenance Activity

Date:

12 August 2023

Time:

00:00hrs to 05:00hrs

Affected Exchanges/Areas:

Wireless@SGx Service

Remarks:

Intermittent disruption of Wireless@SGx service during the maintenance window.

July 2023


Maintenance Activity

Date:

08 July 2023

Time:

00:00 hrs to 05:00 hrs

Affected Exchanges/Areas:

Wireless@SGx Service

Remarks:

Intermittent disruption of Wireless@SGx service during the maintenance window.

Maintenance Activity

Date:

15 July 2023

Time:

00:00hrs to 05:00hrs

Affected Exchanges/Areas:

Wireless@SGx Service

Remarks:

Intermittent disruption of Wireless@SGx service during the maintenance window.

Maintenance Activity

Date:

22 July 2023

Time:

00:00hrs to 05:00hrs

Affected Exchanges/Areas:

Wireless@SGx Service

Remarks:

Intermittent disruption of Wireless@SGx service during the maintenance window.

Maintenance Activity

Date:

24 July 2023

Time:

23:00 hrs to 23:59 hrs

Affected Exchanges/Areas:

All domain hosted under server Caligula

Remarks:

Intermittent disruption of Wireless@SGx service during the maintenance window.

Maintenance Activity

Date:

25 July 2023

Time:

00:00 hrs to 00:30 hrs

Affected Exchanges/Areas:

All domain hosted under server Caligula

Remarks:

Intermittent disruption of Wireless@SGx service during the maintenance window.

M1 Urgent Network Maintenance Activity

Date:

26 July 2023

Time:

01:00 hrs to 05:00 hrs

Affected Exchanges/Areas:

Bedok Exchange

Remarks:

Minimal service impact expected. Service will switch/route to protection/backup if necessary.

June 2023


Maintenance Activity

Date:

24 June 2023

Time:

00:00hrs to 05:00hrs

Affected Exchanges/Areas:

Wireless@SGx Service

Remarks:

Intermittent disruption of Wireless@SGx service during the maintenance window.

Maintenance Activity

Date:

17 June 2023

Time:

00:00hrs to 05:00hrs

Affected Exchanges/Areas:

Wireless@SGx Service

Remarks:

Intermittent disruption of Wireless@SGx service during the maintenance window.

Maintenance Activity

Date:

10 June 2023

Time:

00:00hrs to 05:00hrs

Affected Exchanges/Areas:

Wireless@SGx Service

Remarks:

Intermittent disruption of Wireless@SGx service during the maintenance window.

May 2023


Maintenance Activity

Date:

06 May 2023

Time:

00:00hrs to 05:00hrs

Affected Exchanges/Areas:

Wireless@SGx Service

Remarks:

Intermittent disruption of Wireless@SGx service during the maintenance window.

Maintenance Activity

Date:

13 May 2023

Time:

00:00hrs to 05:00hrs

Affected Exchanges/Areas:

Wireless@SGx Service

Remarks:

Intermittent disruption of Wireless@SGx service during the maintenance window.

Maintenance Activity

Date:

20 May 2023

Time:

00:00hrs to 05:00hrs

Affected Exchanges/Areas:

Wireless@SGx Service

Remarks:

Intermittent disruption of Wireless@SGx service during the maintenance window.

April 2023


Maintenance Activity

Date:

01 April 2023

Time:

00:00hrs to 05:00hrs

Affected Exchanges/Areas:

Wireless@SGx Service

Remarks:

Intermittent disruption of Wireless@SGx service during the maintenance window.

Maintenance Activity

Date:

15 April 2023

Time:

00:00hrs to 05:00hrs

Affected Exchanges/Areas:

Wireless@SGx Service

Remarks:

Intermittent disruption of Wireless@SGx service during the maintenance window.

Maintenance Activity

Date:

29 April 2023

Time:

00:00hrs to 05:00hrs

Affected Exchanges/Areas:

Wireless@SGx Service

Remarks:

Intermittent disruption of Wireless@SGx service during the maintenance window.

March 2023


Maintenance Activity

Date:

25 March 2023

Time:

00:00hrs to 05:00hrs

Affected Exchanges/Areas:

Wireless@SGx Service

Remarks:

Intermittent disruption of Wireless@SGx service during the maintenance window.

Maintenance Activity

Date:

18 March2023

Time:

00:00hrs to 05:00hrs

Affected Exchanges/Areas:

Wireless@SGx Service

Remarks:

Intermittent disruption of Wireless@SGx service during the maintenance window.

Maintenance Activity

Date:

11 March2023

Time:

00:00hrs to 05:00hrs

Affected Exchanges/Areas:

Wireless@SGx Service

Remarks:

Intermittent disruption of Wireless@SGx service during the maintenance window.

Maintenance Activity

Date:

9 Mar 2023

Time:

02:00 hrs to 04:00 hrs

Affected Exchanges/Areas:

Jurong West

Remarks:

All Services will be affected during the maintenance window. Users are advised to reboot their ONT/CPE/router/RG if the service is not online after the maintenance window

February 2023


Maintenance Activity

Date:

25 Feb 2023

Time:

00:00hrs to 05:00hrs

Affected Exchanges/Areas:

Wireless@SGx Service

Remarks:

Intermittent disruption of Wireless@SGx service during the maintenance window.

Maintenance Activity

Date:

18 Feb 2023

Time:

00:00hrs to 05:00hrs

Affected Exchanges/Areas:

Wireless@SGx Service

Remarks:

Intermittent disruption of Wireless@SGx service during the maintenance window.

Maintenance Activity

Date:

11 Feb 2023

Time:

00:00hrs to 05:00hrs

Affected Exchanges/Areas:

Wireless@SGx Service

Remarks:

Intermittent disruption of Wireless@SGx service during the maintenance window.

M1 Cloud UC Vurella Urgent Maintenance

Date:

09 Feb 2023

Time:

2:30 hrs to 5:30 hrs

Affected Exchanges/Areas:

Alpha084

Remarks:

Minimal service impact expected. Service will switch/route to protection/backup if necessary. 

M1 Cloud UC Vurella Urgent Maintenance

Date:

03 Feb 2023

Time:

22:00 hrs to 22:15 hrs

Affected Exchanges/Areas:

All Areas

Remarks:

Telephony and vACD services will be affected during this period. 

January 2023


Maintenance Activity

Date:

7 Jan 2023

Time:

00:00hrs to 05:00hrs

Affected Exchanges/Areas:

Wireless@SGx Service

Remarks:

Intermittent disruption of Wireless@SGx service during the maintenance window.

Maintenance Activity

Date:

14 Jan 2023

Time:

00:00hrs to 05:00hrs

Affected Exchanges/Areas:

Wireless@SGx Service

Remarks:

Intermittent disruption of Wireless@SGx service during the maintenance window.

Maintenance Activity

Date:

28 Jan 2023

Time:

00:00hrs to 05:00hrs

Affected Exchanges/Areas:

Wireless@SGx Service

Remarks:

Intermittent disruption of Wireless@SGx service during the maintenance window.

M1 Urgent Network Maintenance Activity

Date:

31 Jan 2023

Time:

01:00 hrs to 05:00 hrs

Affected Exchanges/Areas:

Bedok Exchange

Remarks:

Minimal service impact expected. Service will switch/route to protection/backup if necessary.