Terms and
Conditions


New Homes Fibre Broadband Promotions

M1 Fibre Broadband 1Gbps Free First Month Promotion is only open to selected eligible new customers without a current service contract who sign-up on 24-month M1 Fibre Broadband 1Gbps plan during the Promotion Period. A 24-month service commitment contract applies on the M1 Fibre Broadband 1Gbps plan. The promotional subscription rate of $0/month (inclusive of 7% GST) for the M1 Fibre Broadband 1Gbps service under this promotion is only valid for the first month commencing from the service activation date; thereafter, applicable non-discounted rate for the M1 Fibre Broadband 1Gbps service will apply. Each eligible new sign-up on M1 Fibre Broadband 1Gbps comes with a free wireless router. Promotion is limited to a one-time redemption per eligible M1 Fibre Broadband service line.

To enjoy this promotion, each eligible customer must redeem the offer either via (a) M1 website - by inputting the applicable unique promotional code at the point of sign-up, or (b) sign-up at M1 Shop.

To be eligible for this promotion, customers must (a) present the letter of notice to collect keys to booked unit or any other valid supporting document acceptable to M1 that is issued within the last three months from the date of M1 Fibre Broadband service sign-up under this promotion; (b) ensure that the name and/or service address of the subscriber should correspond with details on the said letter/supporting document; and (c) ensure that the intended service address should not have any existing M1 Fibre Broadband service.

M1 Fibre Broadband 1Gbps with Smart Home Basics - Free First 2 Months M1 Fibre Broadband 1Gbps Promotion is only open to selected eligible new customers without a current service contract who sign-up on 24-month M1 Fibre Broadband 1Gbps plan during the Promotion Period, with top-up for Smart Home Basics at the point of sign-up. A 24-month service/device commitment contract applies on the M1 Fibre Broadband 1Gbps plan and the device top-up. The promotional subscription rate of $0/month (inclusive of 7% GST) for the M1 Fibre Broadband 1Gbps service plan under this promotion is only valid for the first 2 months commencing from the service activation date; thereafter, applicable non-discounted rate for the M1 Fibre Broadband 1Gbps service plan will apply. The top-up for Smart Home Basics is subject to applicable terms and conditions. For the avoidance of doubt, the device top-up is chargeable at the applicable rates from the service activation date. Each eligible new sign-up on M1 Fibre Broadband 1Gbps comes with a free wireless router. Promotion is limited to a one-time redemption per eligible M1 Fibre Broadband service line.

To enjoy this promotion, each eligible customer must redeem the offer either via (a) M1 website - by inputting the applicable unique promotional code at the point of sign-up, or (b) sign-up at M1 Shop.

To be eligible for this promotion, customers must (a) present the letter of notice to collect keys to booked unit or any other valid supporting document acceptable to M1 that is issued within the last three months from the date of M1 Fibre Broadband service sign-up under this promotion; (b) ensure that the name and/or service address of the subscriber should correspond with details on the said letter/supporting document; and (c) ensure that the intended service address should not have any existing M1 Fibre Broadband service.

M1 Fibre Broadband 1Gbps with Smart Home Solutions - Free First 3 Months M1 Fibre Broadband 1Gbps Promotion is only open to selected eligible new customers without a current service contract who sign-up on 24-month M1 Fibre Broadband 1Gbps plan during the Promotion Period, with top-up for Deluxe Smart Home (with installation)/Premium Smart Home (with installation)/Yale Smart Lock (with installation) at the point of sign-up. A 24-month service/device commitment contract applies on the M1 Fibre Broadband 1Gbps plan and the device top-up. This promotion is only valid for sign-ups at M1 Shop. The promotional subscription rate of $0/month (inclusive of 7% GST) for the M1 Fibre Broadband 1Gbps service plan under this promotion is only valid for the first 3 months commencing from the service activation date; thereafter, applicable non-discounted rate for the M1 Fibre Broadband 1Gbps service plan will apply. The top-up for Deluxe Smart Home (with installation)/Premium Smart Home (with installation)/Yale Smart Lock (with installation) are subject to applicable terms and conditions. For the avoidance of doubt, the device top-up is chargeable at the applicable rates from the service activation date. Each eligible new sign-up on M1 Fibre Broadband 1Gbps comes with a free wireless router. Promotion is limited to a one-time redemption per eligible M1 Fibre Broadband service line.

To be eligible for this promotion, customers must (a) present the letter of notice to collect keys to booked unit or any other valid supporting document acceptable to M1 that is issued within the last three months from the date of M1 Fibre Broadband service sign-up under this promotion; (b) ensure that the name and/or service address of the subscriber should correspond with details on the said letter/supporting document; and (c) ensure that the intended service address should not have any existing M1 Fibre Broadband service.

The promotions above are valid till 30 September 2021 (“Promotion Period”).

GENERAL
Customers who sign-up/re-contract under the above promotions are not eligible for the Keppel – M1 Free 3 months Fibre Broadband 1Gbps subscription promotions or any other discounts, vouchers or promotions, unless otherwise stated. All product images are for illustration purposes only. All promotions and items are subject to availability of stock and valid for a limited time period only, as determined by M1 in its sole discretion. M1 reserves the right to substitute any of the promotional items, benefits and/or products with a product/item of similar value at its sole discretion at any time, without prior notice. M1 also reserves the right to amend or withdraw any of the promotions above at any time. Promotions are not transferable, cannot be exchanged for cash or other items and are not valid with any other discounts, vouchers or promotions, unless otherwise stated. Any unutilised amount for the offers/promotions will not be refunded and cannot be used to offset other items, promotions or subscriptions. Eligibility for the above promotions shall be determined by M1 in its sole discretion and M1 reserves the right to not allow or to disqualify participation by any person in any of the promotions at any time, at its sole discretion. Other terms and conditions apply. A one-time registration charge of $58.85 will apply to new sign-ups for Fibre services. ONT Activation Charge of $90 is only waived in full for weekdays – Monday to Friday (9am-6pm); for weekdays – Monday to Friday (after 6pm), weekends and public holidays, the ONT Activation Charge waiver is capped at $58.85 and balance of $31.15 shall be chargeable. For 4G Mobile Broadband SurfValue (SIM only): A SIM card will be issued to new customers. Customers can enjoy up to 500MB of local data usage per month. Excess data usage charges of $10.70/GB, capped at a maximum of $188.32 per month (excluding monthly subscription) apply. M1 High Speed Fibre Broadband Plans are available for access and use at residential premises (“Service Address”) only. Installation and other miscellaneous fees may apply. Visit m1.com.sg/fbbtnc for full promotion terms and conditions. All prices stated above are inclusive of 7% GST, unless otherwise stated. M1 registration guidelines, promotional, General Terms and Conditions and applicable specific terms and conditions apply. Visit m1.com.sg for details. M1 reserves the right to vary any terms and conditions.