Fibre Broadband Typical Download Speed Range

* The Typical Speed Range refers to the range of download speeds that users can experience 80% of the time based on the specific test conditions and parameters stipulated below. Testing Time Frame: April to June 2024.

^ Fibre Broadband 2Gbps (1+1Gbps) offers an aggregated maximum throughput of 2Gbps per residential address based on concurrent download connections via two (2) network ports connected with the same Optical Network Terminal (ONT). Each network port allows maximum throughput of 1Gbps. Speed testing on any individual port will show a maximum throughput of 1Gbps.

1. Test Equipment and Computer used

2. Sample Size and Methodology

A total of 1440 data points were collected over a period of 24 hours for each speed plan.

The computers used for testing were connected to the ONT via a LAN cable. Every hour, downloads from all the sites listed below were initiated and the process was repeated for 24 hours so that both peak and off-peak hours were covered.

3. Location of Test

These data points were collected at different locations (Jurong/Aljunied) to provide geographical spread.

4. Websites and size of file transfer

The download throughput was assessed based on a balanced mix of local and international servers/websites with size of file transfer ranging from 100MB – 1000MB. List of websites as follows is for reference, and is not a comprehensive list:

5. Computation of typical speed

Typical download speed range for the respective plans were derived by taking the result at the 10th and 90th percentile of the speed distribution from the data points collected. Therefore this will represent the typical speed range that users can experience 80% of the time based on the above test conditions and parameters stipulated.

6. Explanation of factors affecting Fibre Broadband speeds

Many factors affect the download speed and delivery of internet traffic. Some of these are:

• The broadband device/equipment used
• The load on the local/international websites (the number of other people online & network associated traffic)
• Your computer network configurations and software you're running, such as Outlook or Internet Explorer
• Your type of internet connection (wired LAN/ Wireless connection)
• The number of people your broadband connection is shared with
• Viruses, spy-wares and file-sharing software

Fibre Broadband Typical Download Speed Range

* The Typical Speed Range refers to the range of download speeds that users can experience 80% of the time based on the specific test conditions and parameters stipulated below. Testing Time Frame: July 2022 to September 2022.

1. Test Equipment
Measurements were done and recorded using Samsung Galaxy S6 with special software.

2. Sample Size and Methodology
More than 200 data points are collected for both stationary and mobile testing. Stationary tests are conducted to measure the typical speeds at fixed locations, and mobility tests are conducted by drive tests at reasonable vehicular speeds.

3. Location of Test
The data points are collected from at least 2 test clients deployed in areas that are geographically distributed covering industrial, residential, commercial, public transport locations, business district areas, etc.

Examples of testing location (at fixed locations) – Kaki Bukit Crescent, Ghim Moh, Tampines Mall, Choa Chu Kang Bus Interchange and Telok Ayer Street, etc.

Examples of testing location (on-the-move) – Street level drive test at Tuas Road, Orchard Road, New Upper Changi Road and Toa Payoh Lorong 6, etc.

4. Websites and size of file transfer
The download throughput is assessed based on downloading an average file size of 1GB over an internal server.

5. Computation of typical speed
The typical download speed range is derived by taking the results at the 10th and 90th percentile of the speed distribution from the data points collected. Therefore, this will represent the typical speed range that users can experience 80% of the time based on the stipulated test conditions.

6. Explanation of factors affecting Mobile Broadband speeds
Many factors affect the download speed and delivery of internet traffic. Some of these are:

• Capabilities and types of broadband device/equipment used
• Environmental factors – distance from the base station sites, network coverage within built-up areas, interference from nearby devices and shared users accessing the same broadband device/equipment, etc
• The load on the base station site (number of users connected online & network associated traffic) at different times of the day
• Computer hardware and software applications running, such as email/web browsers, virus scanners and background applications