Q1: When can I start to pre-order for the new Samsung Galaxy Z Fold5, Flip5 5G and Samsung Galaxy Tab S9 with M1?
You may pre-order the new Samsung Galaxy Z Fold5, Flip5 and Samsung Galaxy Tab S9 at https://www.m1.com.sg/eshop/preorder/samsungfoldables/direct from 26 July, 7pm to 10 Aug, 2pm or while stocks last.

Q2: What are the available models for the upcoming new Samsung Galaxy Z Fold 5, Flip 5 5G and Samsung Galaxy Tab S9?
The available models are:

Q3: Which are the CORI plans available during pre-order?
Only mySIMe and EM+ plans will be available;

Q4: What is the pre-order premium I’m entitled to?
You will receive Memory Upgrade and FOC 1yr Samsung Care+ screen care worth up to $177 with purchase of any Samsung Galaxy Z Flip5/Z Fold5. And Premium Gift away worth up to $683 for purchase of any Galaxy Tab S9/S9+/S9 Ultra.
Note that premium will come in the form of redemption QR Sticker on the device box for Tablets

Q5: How do I redeem my pre-order exclusive premiums?
Simply scan the QR code on the Samsung sticker and follow the instructions to redeem your premium at https://mobileredemption.sgsamsungcampaign.com/home

Q6: I encountered issue with the pre-order premium redemption, who can I contact for support?
For assistance on redemption, please contact Samsung support at 1800-4252997.

Q7: I want to trade in my old handset but do not see this option in the pre-order flow. Why is it so?
Trade-in is not available online during pre-order. However, you can submit your trade in request via our Trade-in partner’s online website - https://m1tradein.compasia.com/
You can submit your trade in request after you receive your new Samsung Galaxy Z Flip5/Z Fold5/ Tab S9 series device.

Up to $150 off Samsung Galaxy Z Flip5/ Z Fold5 & Tab S9 Series 5G Promotion
• Under this Promotion, eligible New or re-contracting customers will enjoy up to $150 off any Samsung Galaxy Z Fold5/Flip5 5G or Tab S9 series devices that is pre-order with the M1 mySIMe or EM+ plans.
• The $100 off device will be via promocode “SAMFOLDABLES” is only valid for any sign up on mySIMe or EM+ plans.
• Additional $50 off device can be claimed upon collection of device via M1 Shop for Samsung Galaxy Z Fold5/Flip5 5G or Tab S9 series.
• Promotion is valid from 26 July to 10 August 2023 and subjected to device stock availability.
• This promotion (including eligibility for this promotion) is not transferable. The voucher given under this promotion is only valid for use with the handset that is purchased with the eligible re-contracting line and must be redeemed and utilised at the point of re-contract (otherwise the loyalty voucher shall lapse).
• This promotion is limited to one (1) redemption per eligible re-contracting line.
• Product images are for illustration purposes only. Promotion cannot be exchanged for cash or other items and is not valid with any other discounts, vouchers, or promotions, unless otherwise stated. M1 reserves the right to amend or withdraw the Promotion at any time. Any unutilised amount for the offers/promotions will not be refunded and cannot be used to offset other items/promotions. Eligibility for the
• Promotion shall be determined by M1 in its sole discretion and M1 reserves the right to not allow or to disqualify participation by any person in the Promotion at any time, at its sole discretion. Other terms and conditions apply.
• All goods and services are subject to M1 registration guidelines, General Terms and Conditions and other applicable specific terms and conditions available at www.m1.com.sg. In the event of any conflict or inconsistency between the terms, such conflict or inconsistency shall, in the absence of any express agreement to the contrary, be resolved in a manner most favourable to M1, to the fullest extent permissible under applicable laws. M1 reserves the right to amend or vary any term or condition at any time. M1 will, where it is practicable to do so, give customers advance notice (which may be through written notice, electronic mail, letters, M1 website, bills or such other forms as M1 deems appropriate) of such changes.

Up to $250 Overtrade for Samsung Galaxy Z Flip5/Fold5 series
• $200 trade-in value is valid with New sign up or re-contract on mySIMe and EM+ with Samsung Galaxy Z Fold5 5G 256GB/512GB and $250 trade-in value for Samsung Galaxy Z Fold5 5G 256GB/512GB/1TB . Trade-in value is applicable to offset against the purchase of the handset.
• Promotion is valid for any purchase of Samsung Galaxy Z Flip5 5G 256GB/512GB or Samsung Galaxy Z Fold5 5G 256GB/512GB/1TB from 26 July to 10 August 2023 (both days inclusive).
• Promotion is not transferable and is only valid on the new or re-contracting line which the handset is purchased with.
• Promotion is limited to one redemption per new line sign-up or re-contract.
• During Pre-order period, for any trade-in services, please submit the trade in request via online trade-in website - https://m1tradein.compasia.com/
• M1 reserves the right to refuse any customer’s eligibility for the promotions at any time in its discretion in the event of such customer’s breach or suspected breach of any of the terms and conditions herein without prior notification or any liability to such customer whatsoever.
• M1 reserves the right to vary any term or condition. M1 will, where it is practicable to do so, give customers advance notice (which may be through written notice, electronic mail, letters, M1 website, bills or such other forms as M1 deems appropriate) of such changes.
• All services are subject to M1 registration guidelines, General Terms and Conditions and other applicable specific terms and conditions available at m1.com.sg. In the event of any conflict or inconsistency between the terms, such conflict or inconsistency shall, in the absence of any express agreement to the contrary, be resolved in a manner most favourable to M1, to the fullest extent permissible under applicable laws.

$250 Overtrade for Samsung Galaxy Tab S9 series
• $250 trade-in value is valid with New sign up or re-contract on mySIMe and EM+ with Samsung Galaxy Tab S9, Tab S9+ or Tab S9 Ultra. Trade-in value is applicable to offset against the purchase of the handset.
• Promotion is valid for any purchase of Samsung Galaxy Tab S9, Tab S9+ or Tab S9 Ultra from 26 July to 10 August 2023 (both days inclusive).
• Promotion is not transferable and is only valid on the new or re-contracting line which the handset is purchased with.
• Promotion is limited to one redemption per new line sign-up or re-contract.
• During Pre-order period, for any trade-in services, please submit the trade in request via online trade-in website - https://m1tradein.compasia.com/
• M1 reserves the right to refuse any customer’s eligibility for the promotions at any time in its discretion in the event of such customer’s breach or suspected breach of any of the terms and conditions herein without prior notification or any liability to such customer whatsoever.
• M1 reserves the right to vary any term or condition. M1 will, where it is practicable to do so, give customers advance notice (which may be through written notice, electronic mail, letters, M1 website, bills or such other forms as M1 deems appropriate) of such changes.
• All services are subject to M1 registration guidelines, General Terms and Conditions and other applicable specific terms and conditions available at m1.com.sg. In the event of any conflict or inconsistency between the terms, such conflict or inconsistency shall, in the absence of any express agreement to the contrary, be resolved in a manner most favourable to M1, to the fullest extent permissible under applicable laws.