As the world takes progressive strides into the future, we often find that technology we once deemed cutting-edge becomes obsolete. Such is the case with the 3G network. By 31 July 2024, Singapore will shut down its 3G services, making way for faster and more efficient cellular networks: 4G and the promising 5G. If you're wondering why, how it will affect you, and what 5G brings to the table, keep reading. And if you want to get ahead of this transition, M1 has got you covered.

Understanding the 3G shutdown

The Infocomm Media Development Authority (IMDA) revealed that advancements in the mobile communication sector have seen 3G being overshadowed by its faster successors, 4G and 5G. Given that nearly 99% of Singapore's mobile subscribers are already riding the 4G and 5G wave, phasing out 3G becomes a logical step to harness better technology and allocate resources wisely.

What is the impact of the 3G shutdown?

The 3G shutdown and transition to the 4G and 5G network isn't just about your mobile phone – it's bigger than that. From tablets to smartwatches, home alarms to medical alert devices, and from car navigation systems to entertainment setups – all devices that depend on 3G will feel the ripple of this change.

While the majority have already transitioned to superior networks, there remain a few who, either due to preference or unawareness, still are on the 3G network or using devices that only support 3G. The implications are straightforward: no 3G means no connectivity for these devices.

Certain older devices that are not 4G or 5G compatible will be phased out. And as this change inches closer, potential disruptions might surface, like intermittent service or your device might display 'No Service', nudging you towards an inevitable upgrade.

Introducing 5G technology

5G stands for fifth-generation mobile technology. It's not just about speed – it's about capacity, lower latency, and the ability to connect more devices simultaneously. Imagine you're on a sprawling highway. In the world of 4G, it was a standard four-lane road, capable but occasionally congested. Now, envision 5G as a futuristic mega-highway with expansive lanes, speedier vehicles, and minimal congestion. This highway not only accommodates more cars but ensures they can move at jet speed without obstructions.

Why upgrade to 5G?


We're not talking about just a minor increment in speed. 5G is projected to be a game-changer, with speeds up to 100 times faster than its predecessor, 4G. Imagine downloading full-length movies in seconds or streaming ultra-high-definition videos without the pesky buffering.


Ever noticed a minor lag while gaming or during a virtual meeting? That's latency. With 5G, this lag, or latency, is drastically reduced, ensuring almost instantaneous feedback. This becomes particularly vital for real-time applications, whether you're in a virtual reality environment, online gaming, or in critical teleconferences.


The future is interlinked. The concept of the Internet of Things (IoT) isn't new, but 5G promises to unlock its true potential. This means devices, ranging from your refrigerator and car to your home security systems, can seamlessly interconnect, communicate, and make decisions in real time. Imagine a world where your car communicates with your home thermostat to adjust room temperatures just as you're about to reach home.

Preparing for the transition with M1’s True 5G

When it comes to 5G, M1 doesn't just provide; we innovate. Enter M1’s True 5G network – an enhancement of our network that is built on 5G standalone hardware. What does this mean? With M1’s True 5G, you can expect to outpace both 5G non-standalone networks and the existing 4G networks with unparalleled speed. Experience unwavering reliability and a noticeable uptick in network response. Say goodbye to buffering, lag, or connectivity drops. Welcome to consistent and dependable connectivity.

How can you access the 5G network?

Let M1 guide your transition into a world of unmatched speeds and next-gen efficiency. Here’s how you can experience 5G in the best way possible with M1:

  • Activate True 5G: Kickstart your journey by activating True 5G on your plan via the My M1+ App.

  • Device check: Not every phone can ride the 5G wave. Ensure you’re equipped with a 5G standalone (SA) device. Browse M1’s range of compatible phones.

  • The right SIM: Your device is only as good as its SIM. Ensure you're fitted with a 5G SIM card.

  • Software & settings: Outdated software? Time for an upgrade. Update to the latest version and dive into your phone’s settings to select the 5G option.

  • Stay in the zone: Remember, the magic happens within M1's 5G network coverage. Our network provides coverage for 95% of Singapore.

So, why wait? Start preparing today and make the transition not just a requirement but a significant upgrade to your digital lifestyle. After all, with 5G, the future isn't just near; it's already here.