Frequently Asked Questions
How will my Budget IDD 021 call be charged?
Budget IDD 021 calls are charged in per-minute blocks for Postpaid customers. For Postpaid customers on per second billing, charges are by per-second blocks.
| Postpaid | Prepaid | ||
| Prime and other bill plan | Per second bill plan | M-Card | SuperPac |
| Per minute | Per second block with minimum 1-minute charge | Per minute | Per second block with minimum 1-minute charge |
I'm an existing M1 customer. Do I have to register to use Budget IDD 021 service?
Existing M1 customers do not have to register. Customers can automatically use Budget IDD 021 service on your M1 fixed and mobile lines.
How do I prevent unauthorised international calling access?
To avoid unauthorised international calling access, customers can manually activate the call barring feature on their phone. Alternatively, call 1627 for further assistance. For guide to activate call barring manually, click here.
I'm an M1 customer. How will I be billed for Budget IDD 021 calls?
Budget IDD 021 charges will be reflected in customer's mobile phone bill on a monthly basis.