SERVICE
ANNOUNCEMENTS

Stay tuned for the latest updates on our services.

 

 

April 2025


M1 Network Maintenance

Date :

26 April 2025 (Saturday)

Time :

0000 hrs - 0500 hrs

Disruption Interval :

30 minutes

Service Impact:

Intermittent disruption of Wireless@SGx and/or Private SSID (PSSID) service during the maintenance window.

M1 Network Maintenance

Date :

12 April 2025 (Saturday)

Time :

0000 hrs - 0500 hrs

Disruption Interval :

30 minutes

Service Impact:

Intermittent disruption of Wireless@SGx and/or Private SSID (PSSID) service during the maintenance window.

M1 Network Maintenance

Date :

05 April 2025 (Saturday)

Time :

0000 hrs - 0500 hrs

Disruption Interval :

30 minutes

Service Impact:

Intermittent disruption of Wireless@SGx and/or Private SSID (PSSID) service during the maintenance window.

March 2025


Network Maintenance

Date :

22 March 2025 (Saturday)

Time :

0000 hrs - 0500 hrs

Disruption Interval:

30 minutes

Service Impact:

Intermittent service disruption of Wireless@SGx services during maintenance window.

M1 Network Maintenance

Date:

18 March 2025 (Tuesday)

Time:

0200hrs - 0400hrs

Affected services: 

4G Services

Affected Area:

Eastern Region

Service Impact:

Service may be affected during the activity

Network Maintenance

Date :

15 March 2025 (Saturday)

Time :

0000 hrs - 0500 hrs

Disruption Interval:

30 minutes

Service Impact:

Intermittent service disruption of Wireless@SGx services during maintenance window.

Network Maintenance

Date :

08 March 2025 (Saturday)

Time :

0000 hrs - 0500 hrs

Disruption Interval:

30 minutes

Service Impact:

Intermittent service disruption of Wireless@SGx services during maintenance window.

February 2025


M1 Network Maintenance

Date :

27 February 2025 (Thursday)

Time :

0200 hrs - 0500 hrs

Disruption Interval:

15 minutes

Service Impact:

APN Sunsurf

Affected Exchanges/Areas:

Islandwide

M1 Network Maintenance

Date :

27 February 2025 (Thursday)

Time : 

0200hrs - 0400hrs

Affected services: 

4G Services

Affected Area:

Western Region

Service Impact:

Service may be affected during the activity

M1 Network Maintenance

Date :

25 February 2025 (Tuesday)

Time : 

0200hrs - 0400hrs

Affected services: 

4G Services

Affected Area:

Western Region

Service Impact:

Service may be affected during the activity

Planned Network Maintenance

Date:

22 February 2025 (Saturday)

Time:

0000 hrs - 0500 hrs

Disruption Interval:

30 minutes

Service impact:

Intermittent disruption of Wireless@SGx and/or Private SSID (PSSID) service during the maintenance window.

M1 Network Maintenance

Date :

21 February 2025 (Friday)

Time : 

0200hrs - 0400hrs

Affected services: 

4G Services

Affected Area:

Eastern Region

Service Impact:

Service may be affected during the activity

M1 Network Maintenance

Date :

20 February 2025 (Thursday)

Time :

0200 hrs - 0500 hrs

Disruption Interval:

15 minutes

Service Impact:

APN Sunsurf

Affected Exchanges/Areas:

Islandwide

M1 Network Maintenance

Date :

20 February 2025 (Thursday)

Time :

0200 hrs - 0500 hrs

Disruption Interval:

15 minutes

Service Impact:

APN M1-NBIOT 

Affected Exchanges/Areas:

Islandwide

M1 Network Maintenance

Date :

18 February 2025 (Tuesday)

Time : 

0200hrs - 0400hrs

Affected services: 

4G Services

Affected Area:

Eastern Region

Service Impact:

Service may be affected during the activity

Planned Network Maintenance

Date:

15 February 2025 (Saturday)

Time:

0000 hrs - 0500 hrs

Disruption Interval:

30 minutes

Disruption Interval:

Intermittent disruption of Wireless@SGx and/or Private SSID (PSSID) service during the maintenance window.

Planned Network Maintenance

Date:

8 February 2025 (Saturday)

Time:

0000 hrs - 0500 hrs

Disruption Interval:

30 minutes

Disruption Interval:

Intermittent disruption of Wireless@SGx and/or Private SSID (PSSID) service during the maintenance window.

January 2025


Planned Network Maintenance

Date:

25 January 2025 (Saturday)

Time:

0000 hrs - 0500 hrs

Disruption Interval:

30 minutes

Service impact:

Intermittent disruption of Wireless@SGx and/or Private SSID (PSSID) service during the maintenance window.   

Planned Network Maintenance

Date:

18 January 2025 (Saturday)  

Time:

0000 hrs - 0500 hrs  

Disruption Interval:

30 minutes

Service impact:

Intermittent disruption of Wireless@SGx and/or Private SSID (PSSID) service during the maintenance window.    

Planned Network Maintenance

Date:

11 January 2025 (Saturday)    

Time: 

  0000 hrs - 0500 hrs 

Disruption Interval:

30 minutes

Service impact:

Intermittent disruption of Wireless@SGx and/or Private SSID (PSSID) service during the maintenance window. 

M1 Network Maintenance

Date :

09 January 2025 (Thursday)

Time :

0200 hrs - 0500 hrs

Service Impact:

End User unable to receiving of OTP SMS during registration of Wireless@SG within the maintenance period.

M1 Network Maintenance

Date :

07 January 2025 (Tuesday)

Time :

0200 hrs - 0500 hrs

Service Impact:

End User unable to receiving of OTP SMS during registration of Wireless@SG within the maintenance period.

December 2024


Planned Network Maintenance

Date:

21 December 2024 (Saturday)

Time:

0000 hrs - 0500 hrs

Disruption Interval:

30 minutes

Service Impact:

Intermittent disruption of Wireless@SGx and/or Private SSID (PSSID) service during the maintenance window.

Planned Network Maintenance

Date:

14 December 2024 (Saturday) 

Time:

0000 hrs - 0500 hrs 

Disruption Interval:

30 minutes

Service Impact:

Intermittent disruption of Wireless@SGx and/or Private SSID (PSSID) service during the maintenance window.

M1 Network Maintenance

Date :

11 December 2024 (Monday)

Time :

0200hrs - 0400hrs

Affected services:

4G Services

Affected Area:

West Region

Service Impact:

Service may be interrupted for a few seconds during the upgrade.

M1 Network Maintenance

Date :

10 December 2024 (Sunday)

Time :

0200hrs - 0400hrs

Affected services:

4G Services

Affected Area:

West Region

Service Impact:

Service may be interrupted for a few seconds during the upgrade.

Planned Network Maintenance

Date:

7 December 2024 (Saturday)

Time:

0000 hrs - 0500 hrs

Disruption Interval:

30 minutes

Service Impact:

Intermittent disruption of Wireless@SGx and/or Private SSID (PSSID) service during the maintenance window.

M1 OpCo Urgent Maintenance

Date:

17 December 2024 (Tuesday)

Time:

0000 hrs - 0500 hrs

Affected Area:

Bedok CO

Service Impact:

Minimal service impact expected. Service will switch/route to protection/backup if necessary.

Remark:

Customers are advised to reboot their ONT/CPE/router/RG if in case the service is not online after maintenance window.

November 2024


M1 Network Maintenance

Date:

23 November 2024 (Saturday)

Time:

0000 hrs - 0500 hrs

Disruption Interval:

30 minutes

Service Impact:

Intermittent service disruption of Wireless@SGx services during maintenance window.

M1 Network Maintenance

Date:

20 November 2024 (Wednesday)

Time:

0200 hrs - 0500 hrs

Service Impact:

End User unable to receiving of OTP SMS during registration of Wireless@SG within the maintenance period.

Network Maintenance

Date:

17 November 2024 (Sunday)

Time:

0001 hrs - 0200 hrs

Affected services:

M1 DNS

Service Impact:

Minimal impact as traffic will swing-over to redundancy DNS

M1 Network Maintenance

Date:

16 November 2024 (Saturday) 

Time:

0000 hrs - 0500 hrs 

Disruption Interval:

30 minutes

Service Impact:

Intermittent service disruption of Wireless@SGx services during maintenance window.

M1 Network Maintenance

Date:

09 November 2024 (Saturday)

Time:

0000 hrs - 0500 hrs

Disruption Interval:

30 minutes

Service Impact:

Intermittent service disruption of Wireless@SGx services during maintenance window.